FAQ
♦ What should I wear to my treatment?
Loose cotton should be worn to avoid any aggravation to the skin after your treatment, if it’s for your legs some loose trousers. If you're having a Brazilian or Manzillion done I'd suggest bringing some clean underwear, preferably boxers something not too tight or nothing at all.

♦ What exactly gets covered in a Brazilian wax?
A Brazilian will get rid of all the hair apart from a trimmed landing strip at the top. You can even ask them to take everything off.

♦ What is the difference between a Brazilian wax and a bikini wax?
Brazilian takes it all off. Bikini just does the bikini line.

♦ Does this type of waxing hurt?
It can be painful, but this can be minimized by using a special wax (Brazilian hard wax) that does not adhere to the skin. Many clients say that it is not as bad as they imagined it would be.

♦ How long after a Brazilian wax before you can tan?
Avoid sunbathing, using self-tanners or the tanning bed for at least 24 hours before and after a Brazilian wax.

♦ How long after shaving do I need to wait for Brazilian wax?
You will need to wait two weeks in order to have enough hair growth to wax.

♦ When is the best time to have a Brazilian wax?
How long should my hair be? Should be enough for the wax to grab. I would say about 1/2 inch or at least 2 weeks of hair growth.

♦ How often should I get a Brazilian wax?
Every 3 to 4 weeks. We recommend 4 weeks for the first 3 waxes. As you come in for your waxing on the regular basis you will see a more even growth pattern.

♦ Brazilian Wax: How long does it last before hair starts to grow?
It takes between 4-6 weeks to grow back but it grows back much softer and not as thick. Its different for everyone so this can vary.

♦ Is there any way to avoid the discomforts involved in a Brazilian wax?
If you are very sensitive in the bikini area take an Advil 30 minutes before.


Cancellation policy: 

 

Please let us know if you need to cancel an appointment at least 24 hours in advance. This allows enough time to call someone on the cancellation list, or book another client for that time slot. If you need to call after business hours to cancel please send at waxkitten@gmail.com

 

Rescheduling or advance notice of a cancellation is permitted, but in the event of a no-show or cancellation that is less than 24 hours We will charged for half the service amount. Of course, we understand there may be emergencies, so just let us know the situation so we can work it out with you.

 

If a client repeatedly cancels with less than 24-hour notice OR no-shows their appointment they may be asked to either:  pre-pay for the service next time, or pay for both services at the next appointment. If no next appointment is scheduled, an invoice will be mailed or emailed. 

 

Services booked with a Groupon or other promotional gift certificate require at least a 24 hour notice to reschedule or cancel. In the event of a no-show, your Groupon or promotional gift certificate may be voided for the promotinal price $35 and you may pay additional $35 to reschedule for a no-show or no call. 

 

If you have to be more than 10 minutes late (we understand things happen!) you may have to reschedule depending on when the next appointment is scheduled after yours. This ensures that all clients have adequate time for their services.

 

FORMS OF PAYMENT ACCEPTED Cash, Visa, and MasterCard are accepted Gratuity may not be added on a credit card, cash only for gratuity. We no longer except Discover and American Express.

Check Policy
Any type of check (personal, business or otherwise) is not accepted as a form of payment.

REFUND POLICIES
Products: All product sales are final, no refunds or returns are accepted
Services: Client satisfaction is our main goal. We ask any unsatisfied customer to notify us of your complaint within 24 hours of service. Once the complaint is documented and reviewed by Management, a decision will be made to ensure customer satisfaction. Management reserves the right to determine what resolution will be given and client will be notified of decision within 72 hours of complaint received. 
Tel: 612-822-2625
E-mail: waxkitten@gmail.com

 

 

 

 

Copyright © 2011 Wax Kitten, All Rights Reserved